Privacy Policy

This Privacy Policy describes how Nexysoft (“we”, “us”, or “our”) handles personal information when you visit our website or otherwise engage with us. It is intended to be clear and practical; it does not replace legal advice. If you need terms tailored to your jurisdiction or services, consult a qualified attorney.

1. Who we are

Nexysoft provides software consultancy, custom engineering, and automation-related services. For the purposes of applicable data protection law, we act as the controller of personal information described in this policy when we determine how and why it is processed through our website and general business operations.

Contact: For privacy-related requests, email sales@nexy-soft.com.

2. Information we collect

We may collect the following categories of information, depending on how you interact with us:

• Information you provide: for example, name, email address, company, message content, and interests you select when you use our contact form or communicate with us by email or phone.
• Technical and usage data: such as IP address, browser type, device type, general location derived from IP, pages viewed, and timestamps. This may be collected through cookies and similar technologies (see below).
• Project and client data: if you become a client, we may process personal information you or your organisation share in the course of delivering services. That processing is governed by our agreements with you as well as this policy where relevant.

3. How we use information

We use personal information to:

• Respond to enquiries and manage prospective client relationships;
• Provide, improve, and secure our website;
• Operate our business, including billing, accounting, and legal compliance where applicable;
• Send transactional or service-related messages (we do not rely on this policy for unsolicited marketing unless you have opted in where required by law).

Where the EU or UK GDPR applies, we rely on appropriate legal bases such as consent (where required), performance of a contract, legitimate interests (for example, website security and understanding how our site is used, balanced against your rights), or legal obligation.

4. Cookies and similar technologies

Our site may use cookies or local storage that are strictly necessary for basic functionality, and optionally analytics or preference cookies if we enable them. You can control cookies through your browser settings. If we use non-essential cookies, we will provide a clear choice where required by law.

5. Sharing and processors

We do not sell your personal information. We may share information with:

• Service providers who assist us (for example, hosting, email, analytics, or customer-relationship tools), subject to confidentiality and data-processing terms where appropriate;
• Professional advisers where needed (for example, lawyers or accountants);
• Authorities when required by law or to protect rights, safety, and security.

Some providers may process data in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for international transfers.

6. Retention

We keep personal information only as long as needed for the purposes above, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for a limited period unless a business relationship continues or law requires longer retention.

7. Security

We implement reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; we encourage you to use strong passwords and secure channels when sharing sensitive information.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, to data portability, and to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the email above. We may need to verify your identity before responding.

9. Children

Our website and services are directed at businesses and adults. We do not knowingly collect personal information from children under 16 (or the age required in your region). If you believe we have collected such information, please contact us and we will take steps to delete it.

10. Third-party sites

Our website may link to third-party sites or services. We are not responsible for their privacy practices. Please read their policies before providing personal information.

11. Changes

We may update this policy from time to time. We will post the revised version on this page and adjust the “Last updated” date. Material changes may be communicated through the website or by email where appropriate.

12. Contact

Questions about this Privacy Policy: sales@nexy-soft.com.